Reviews
From thoughtful design advice to exceptional product quality, our team is dedicated to making your experience seamless from showroom to delivery.
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Copenhagen Imports Reviews
Check out what our amazing customers have to say about customer service and their products below! We appreciate our customers taking the time to share their experiences and look forward to working with you. Reach out to our Copenhagen team today if you have any other questions or inquiries.
Posted on Google![]()
Jenny PriceTrustindex verifies that the original source of the review is Google.
I have some mobility issues and my mother saw an ad for a chair that looked like it might be comfortable for me. First, it is a store that is totally accessible for wheelchairs, which is a huge deal for me. Second, the minute we got in the store we were overwhelmed by the number of amazing options we saw in the various rooms. The quality is high and the prices are reasonable for what you are getting. So, I tried the chair, the "Stressless" chair and boy is it! it removes all the pressure points where I have pain and it is adjustable when and where I need it to be. The arms of the chair are completely perfect in height and width. For anyone, of course, but with severe joint issues, this is sooo helpful for my whole upper body. The lower part is so adjustable that I am able to be in comfort head to toe and can adjust it all as needed, easily! The chair has a perfect remote that magnets onto the side. Easy install. I highly recommend. I worked with Tom, who was such a perfect sales associate. More associate than sales. I feel like he really listened to my needs and provided several options in different price ranges and then helped us as needed. I felt totally in charge with no pressure, it was really like having someone who knew me and was just there to ensure I got just the right thing. He was so helpful and so encouraging and just great to help us find what would be best for me and not just an agenda for what to sell. I never felt like I was hoping to shop alone. He was practically psychic as to when to pop over and when to let us chat about things. That is what comes with empathy and experience. The perfect combination. On to delivery. Ok, if you want something dropped off, that is not what you get with Gabe and Kyle. They not only delivered the furniture, but they ensured it was placed perfectly, adjusted the rug when it was not centered and Gabe has a real eye for placement and for making an OCD person like me feel like we were on the same team and he was placing things like he would want them, also OCD, lol. Kyle was right there with the heavy lifting and support in making sure things were just right. It felt like designers delivering my furniture. Stayed until I was sure it was perfect because it will stay there forever because I cant moe it. lol Overall, the store, service, delivery, quality and prices get ALLLLL the stars. If I need anything for my home, I will be back and I hope I need more soon. I love everything we got and the whole experience was above and beyond from everyone with whom I dealt. As someone with some disabilities, I never felt for a second like I was different or being talked down to, which can sometimes lessen the experience. My mom/roommate is normal and she agrees with every word of what I said. She was thrilled with this store, the furniture and every person we met from the beginning to the end. I cannot recommend this store enough. If you need anything, please check it out. You will not be sorry. Also, they have so many accessories that are unique and very much conversation starters. Ask for the Fish lights. I loved them. Great glass sculptures as well. You could spend a couple hours and not see everything they have to offer. Again, highly recommend. Thanks, Tom, Gabe and Kyle.Posted on Google![]()
Stuart MatlinsTrustindex verifies that the original source of the review is Google.
When quality of product and quality of service come together in the same place it is a pleasure to be appreciated. If you are like me and don’t want aluminum and glass or painted wood furniture, this is the place to come. Beautiful natural wood, interesting fabric and classic design, all functional and comfortable at a fair price. And sound design advice as to form, function and placement. Tom Jackson and his team provided all of that with great patience and absolute reliability. Saved me so much time.Posted on Google![]()
joseph harmsTrustindex verifies that the original source of the review is Google.
Have brought back a chair with a problem and they said they’ll fix it, Great servicePosted on Google![]()
Jim HollisterTrustindex verifies that the original source of the review is Google.
DiAnna was Amazing!!! She’s so kind and I Highly Recommend seeing her if you need anything!! She’s a Rockstar!!Posted on Google![]()
Pamela FadnessTrustindex verifies that the original source of the review is Google.
Great selection of high quality furniture.Posted on Google![]()
Ellen KrampTrustindex verifies that the original source of the review is Google.
So many beautiful pieces here and friendly staff as well. Tom was so nice and equally helpful. You can tell this guy knows what he’s talking about. Love this place. So many mid mod goodies ❤️Posted on Google![]()
Kaitlyn BiljumTrustindex verifies that the original source of the review is Google.
Had a sofa purchased through them and they could not deliver the same day and one suggested a local moving company named MoveSRQ and they did a great job. We are very happy with the customer service and happy they had someone who could accommodate us. I highly recommend this store, we have a beautiful sofa. Customer service was outstanding!Load more